Last updated: 2026/01/17

At bexo-store.com, we are proud to serve the needs of our valued customers in Mexico. We offer a wide selection of quality products and exceptional service to ensure a satisfying shopping experience.

Contact Information 📞

If you have any questions, concerns, or need assistance, please feel free to contact us through the following means:

• Phone: Call us at 14547782960 for direct assistance during our business hours.

• Email: Send us an email to service@mail.bexo-store.com and we will respond as soon as possible.

• Address: You can visit us or send correspondence to our address at Room 1105-12-0181, Electronic Commerce Industrial Park, Building 1, N.° 28-1, Donghu Avenue, Majiadian Street, Zhijiang City, Yichang City, Hubei Province.

Service Policy 🛍️

Policy Element Detailed Information

Order Processing Time (days) We process all orders within 1-3 business days.

Delivery Time (days): Products are delivered within 7-10 days of shipment.

Returns and Exchanges Policy: Customers have 14 days to return or exchange unwanted products.

Refund Processing Time (days): We process refunds within 3-6 days after approving the return.

Customer Service Hours: Our team is available Monday through Friday, from 9:00 a.m. to 6:00 p.m.

Accepted Payment Methods: We accept Visa, American Express, MasterCard, and PayPal.

Our Policy Details 📋

• Fast Order Processing: Once we receive your order, we ensure it is processed quickly within 1-3 business days to guarantee you receive your items without unnecessary delays.

• Efficient Logistics: We work with trusted logistics partners to ensure your order arrives at its destination within 7-10 days. We are committed to providing safe and timely service.

• Easy Returns: If for any reason you are not satisfied with your purchase, we offer a flexible return policy where you can return or exchange your items within 14 days of receipt.

• Hassle-Free Refunds: Once your return is approved, we will process your refund within 3 to 6 business days, ensuring the amount reaches your original payment method promptly.

• Dedicated Support: Our customer service team is here to help you Monday through Friday. Whether you have questions about a product or need assistance placing an order, we are happy to help.

• Flexible Payment Options: For your convenience, we accept multiple payment methods, including major credit cards and PayPal, helping you choose the option that best suits your needs.

Thank you for trusting bexo-store.com for all your shopping needs. We look forward to serving you!