Last updated: 2026/01/17

Thank you for choosing bexo-store.com. We strive to provide efficient, convenient, and reliable service to our customers in Mexico. To ensure a worry-free shopping experience, we have carefully designed our shipping and after-sales policies.

🚚 Shipping Information and Delivery Times 📅

Our goal is to deliver products quickly and safely to you. Below are our shipping processes and delivery times:

Category Details

Order Processing Time 1-3 business days

Delivery Time 7-10 business days

Return Period Within 14 days

Refund Time 3-6 business days

•Order Processing Efficiency: Once you place your order, our warehouse team will process and package it within 1 to 3 business days. After confirming shipment, you will receive an email with a tracking number so you can view the package's status in real time.

• Delivery Time: Products are expected to arrive within 7 to 10 business days after shipment. Please note that during holidays or unforeseen circumstances (such as natural disasters, etc.), there may be temporary delays, but we will do our best to ensure prompt delivery.

• Returns and Exchanges Policy: If you are not completely satisfied with the product received, please contact us within 14 days to request a return or exchange. Returns will only be processed after review and approval.

• Refund Policy: Refunds are automatically issued to the original payment account within 3 to 6 business days after we receive and approve the returned product. During peak periods, we will prioritize requests related to financial transactions.

🎧 Customer Support 🌟

We understand the concerns you may have during the purchase process, which is why our customer service team is always ready to help:

• Customer Service Hours: Monday to Friday, 9:00 a.m. to 6:00 p.m. (Not available on weekends and holidays)

We invite you to call our support line 📱14547782960 for immediate assistance or send an email to 📧 service@mail.bexo-store.com. We are committed to responding to your request as soon as possible.

💳 Diverse Payment Options

We offer several convenient payment options to meet your needs. You can pay securely using:

•Visa

•American Express

•MasterCard

•PayPal

All transactions are encrypted to ensure the security of your information.

Frequently Asked Questions (FAQs)

1. How do I track my order? After shipment, you will receive an email with a tracking link to check the shipping status.

2. Can the delivery time be expedited? We currently offer standard shipping, but we are evaluating more options to better meet our customers' needs.

3. How do I avoid shipping problems due to incorrect addresses? Please carefully fill in your shipping address information at checkout and double-check all the details.

We look forward to every interaction with you. Don't hesitate to contact us if you need further assistance! 🛍️✈️ We are expanding and strengthening our service; at bexo-store.com, you not only acquire products, but also gain an enriched life experience. Thank you for your trust and support! 🌟